Canadian Tire’s Roadside Assistance plans have a wide array of roadside assistance features that keep you and your vehicle on the road. Gold and Silver members also receive exclusive membership benefits and exclusive offers that go beyond the road. 

• Choice of Vehicle or Member Plans 

• Towing to any destination of your choice 

• Unlimited number of tows to any Canadian Tire Service Centre within the distance established in the plan selected when you receive auto service*

• Battery boost service* 

• Fuel delivery* 

• Flat tire change* 

• Lock-out service* 

• Oil Change Coupons 

• Travel, entertainment, shopping, attractions, car rental discounts and more 

*For complete membership plans features and terms and conditions click here. Member exclusive discounts, offers and coupons are subject to change at any time. For all discounts currently available, participating merchants, locations and full discount terms and conditions, click here. 

• Vehicle Plan: Covers registered vehicle(s) regardless of who is driving the vehicle at the time of a service call. 

• Member Plan: Covers registered member regardless of which vehicle you are in at the time of service call (note: that registered member must be with the vehicle at time of service)

A secondary membership is an additional membership that you may add to an existing primary membership. These types of memberships are available at a discounted price. Secondary membership holders must reside in the same household as the primary member. You can add up to 10 vehicles/Members

A family plan covers up to 5 members in a household. All members must reside in the same household except for kids away at college or university.

There are no restrictions on vehicle age to be eligible for coverage, however there are member exceptions to vehicles where services are excluded. These vehicle exclusions are listed in our Terms and Conditions.

No, we have On-Demand service where you can pay per service without being a member. Please click here for more information.

Yes, the Canadian Tire Roadside Assistance benefits are available to all registered members in the family plan.

No, our plans only cover the individuals or vehicles (depending on the membership plan you have) that are registered and named on the membership.

• For purchases made online, over the phone or at any retailers other than Canadian Tire store, the services begin 24 hours after purchase. 

• For plans purchased at a Canadian Tire Store, service begins 24 hours after activation. Once you purchase the plan in the store, you are required to go online and activate your plan.

• If you require roadside assistance within the first 24 hours after activation, you will be charged an additional $35 (plus tax) administrative fee and the maximum towing distance will be limited to ten (10 km) for the applicable Service Call during such 24 hour period.

Your Canadian Tire Roadside Assistance Welcome Package will be mailed to you within 3-4 weeks. Your Welcome Package will include the Terms and Conditions, your membership card and information about your exclusive member benefits and discounts.  

While there may be delays in receiving your Welcome Kit, you are still covered for roadside assistance. You can get service by contacting our call center at 1-888-727-7478. They can assist you by looking up your membership using the phone number you provided when enrolling. Your coupons will be included in your Welcome Kit once it arrives. 

To obtain your membership ID, please contact our call center at 1-888-727-7478. They will be able to provide you with the membership ID so you can sign up for Venngo. 

You can start using your discount as soon as you receive your welcome package, which will include your coupons and your membership card. Your Canadian Tire Roadside Assistance Welcome Package will be mailed to you within 3-4 weeks.

Yes, please click here to purchase a plan online.

No, you can purchase online using a Visa, MasterCard or AMEX, Paypal and Visa Debit.

Yes, you can purchase Gold Member, Gold Vehicle, Silver Member, and Silver Vehicle plans at any Canadian Tire store. Please visit your local Canadian Tire Store to purchase. The family plan can only be purchased online or by calling 1-888-727-7478 or #TOW from your mobile.

Please click here to update your membership information

If you wish to renew your membership, you can simply purchase a new membership online or at a Canadian Tire store closer to your expiry date. To ensure uninterrupted service, we encourage you to sign up for auto renewal. You can also renew by contacting our call centre at 1-888-727-7478 or #TOW from your mobile.

Contact 1-888-727-7478 or send an email to Roadsideassistance@canadiantire.ca with your specific request and be sure to include your name, address, phone number and request. A Customer Service Representative will call you to assist you.

Canadian Tire Roadside Assistance® will send you a confirmation email letting you know that your order has been received. The confirmation email will also contain a link to the Terms and Conditions for the Roadside Assistance plan that you purchased. Please retain a copy for your records.

 No, you will receive an order confirmation email that will include an official sales receipt. The email will also contain a link to the Term and Conditions for the Roadside Assistance plan you purchase. Please retain for a copy for your records.

No, to request service, contact our call centre at 1-888-727-7478 or #TOW from your mobile. 

We offer unlimited tows to any Canadian Tire Auto Service Centre within the distance limits established in your plans when you receive auto service. If you’re looking for a service other than a tow, we also offer on-demand services where you can pay per use. Click here to learn more about On-Demand service.